Terms of Service

Disclaimer

1. Product Purpose
 o Our products are not medical devices and are not intended for treating illnesses, or any therapeutic purposes.
 o Nothing on our website or in our products should be considered medical advice, treatment, or diagnosis. They are not substitutes for consulting a medical practitioner.
2. User Responsibility
 o Please be advised that our products are NOT for intended use by children.
 o By using our products, you acknowledge and agree that Zero
Packaging Pty Ltd is not liable for any accidents, injuries, or
damages resulting from unauthorized use by children. It is your responsibility to ensure the safe and appropriate use of our products.
3. Usage Instructions
 o Follow all safety information and instructions provided before using our products.
 o Consult a medical practitioner before use if you have any concerns.

Acceptance

1. Website Use
 o Operated by Zero Packaging Pty Ltd (ABN: 29 672 647 488).
 o By using our site, you agree to these terms and our Privacy Policy.
 o If under 18, you confirm that you have permission from a parent or legal guardian.
2. Legal Capacity
 o You must be at least 18 years old to use the site and place orders.

Orders

1. Placing Orders
 o Orders placed on the site are offers to purchase products at the indicated price, including applicable charges and taxes.
 o We may accept or reject orders at our discretion.
 o Check your order details carefully before submission.
2. Order Confirmation
 o Upon successful payment, you will receive a confirmation email with order details.

Price and Payments

1. Payment Methods
 o Pay the total price, including delivery costs, using methods listed on the site.
 o Payments are final unless fraudulent or mistaken.
2. Third-party Processors
 o Payments may be processed by third parties, subject to their terms and conditions.
3. Custom Charges
 o For deliveries outside Australia, additional custom charges or taxes may apply.
4. Discounts and Promotions
 o Use promotional codes as specified on the site during order submission.

Availability and Cancellation

1. Product Availability
 o All orders are subject to product availability.
2. Order Cancellation
 o We may cancel orders due to delays, errors, or supply issues. We will notify you and offer a refund, store credit, or backorder option.

Delivery, Title, and Risk

1. Delivery Address
 o Products are delivered to the address provided during the order process.
2. Delivery Costs
 o Costs are specified on the site. Delivery estimates are based on carrier information.
3. Title and Risk
 o Title remains with us until full payment is received. Risk passes to you upon delivery.

Returns and Risk-free Trial

1. Risk-free Trial
 o Full refunds are offered for returns within 30 days if products are in original condition and unused as per instructions. Return delivery costs will be covered.
2. Australian Consumer Law
 o Our products come with guarantees under the Australian Consumer Law. You are entitled to a replacement, refund, or repair for major failures.

Intellectual Property

1. Our Rights
 o All intellectual property related to our products and site remains our property. Do not copy, distribute, or modify without consent.

Limitations

1. Liability Limits
 o Our maximum liability is limited to the price paid for the products.
We are not liable for indirect losses like lost profits or data.
2. Events Beyond Control
 o We are not liable for delays or damages caused by events beyond our control or your actions.

Collection Notice

1. Personal Information
 o We collect personal information to provide our services and may
share it with third-party providers. Our Privacy Policy explains how we handle your information.

General

1. Disputes
 o Disputes must be resolved by meeting with a senior
representative before court proceedings, unless urgent relief is needed.
2. Notices
 o Notices must be in writing and will be considered served based on post or email timelines.
3. Waiver
 o Delays in exercising rights do not constitute a waiver. Waivers must be in writing.
4. Relationship
 o These terms do not create a partnership, joint venture, or agency relationship.
5. Photographs
 o By sharing photos of our products, you consent to us using them for marketing purposes.
6. Feedback
 o We welcome feedback and complaints, and will address concerns
reasonably.
7. Severance
 o Invalid provisions will be adjusted or removed without affecting the remaining terms.
8. Assignment
 o You cannot assign rights or obligations without our written consent.
9. Entire Agreement
 o These terms represent the entire agreement between you and us.
10. Amendment
• We may amend these terms by updating the site. Check for updates before placing orders.
1. Governing Law
• These terms are governed by Victorian law. Accessing the site from
outside Australia is at your own risk.
For questions and notices, contact us at support@binmateaustralia.com